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FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we provide export services to Gulf countries, Iraq, Africa, and selected European and American markets. Please contact us for specific shipping options to your country.
Can I request a custom quote for bulk or seasonal products?
Absolutely. You can request a custom quote by emailing us directly with your product requirements and destination. Our team will respond promptly.
What languages do your support team speak?
Our team offers multilingual support in Arabic, English, Swahili, Urdu, and Russian to serve our global clients more effectively.
Can I visit your warehouse or office in the UAE?
Yes, visits can be arranged by appointment. Please contact us to schedule a time with our sales or export team.
How long does it take to process and ship orders?
Processing time depends on product type and destination. Typically, we process orders within 2–5 business days, with international delivery varying by location.